Drone technology is evolving fast and use cases are emerging across all industries. Elliot Parnham, the founder and CEO of Skyfarer, explains how drones can help healthcare providers deliver medical supplies and ensure rapid response in emergencies.

Consumers today demand solutions or services precisely tailored to their needs, says Zühlke’s Richard Polya. This trend is driving the evolution of hyper-personalisation techniques in the life and health insurance business, as providers shift from a traditional product-centric focus to a data-driven approach. 

Insurers can innovate and evolve without replacing their core systems. Lautaro Mon, Insurance Modernisation Managing Director at Charles Taylor InsureTech, explains how an API-based modernisation strategy can future-proof any business.

Behavioural data science can be used to understand the purchase intent and risk profile of digital applicants even while they are still filling out online applications – helping insurers improve onboarding efficiency and spot fraud, says Woody Klemmer, Head of Growth at ForMotiv, a US-based behavioural data science platform.

Startups are leveraging cutting-edge technology to build better tools for assessing wildfire risk. Kumar Dhuvur, co-founder and Chief Product Officer of ZestyAI, a provider of climate risk modelling software, explains how to harness AI to generate the most precise wildfire risk models. 

Virtual reality could provide insurers with a new dimension to differentiate healthcare programmes. Dr Linda Holding of Alignd evaluates developments in virtual reality and explores the role of visual stimulation for a more holistic approach to health and wellbeing.

The risks posed by rising global temperatures are usually thought of in a property and casualty insurance context. But life and health carriers also need to prepare their businesses for a much hotter world, says Steven Chen, partner at Boston Consulting Group.

Yinglin Zhang, General Manager of Life & Health Data Analytics at Hannover Re, looks at data innovation and responsibility.

Insurers can benefit from advances in space technology and data − and from the growing number of satellites. Anke Sielker, Head of Reinsurance Practice at ICEYE, explains how. 

Smart and predictive battery analytics helps battery energy storage system operators to optimise safety and performance while supporting insurers in generating “true risk profiles,” says Manuel Scheibel, Vice President of Energy, EMEA and Asia at TWAICE.

Leading digital insurance providers are turning to artificial intelligence (AI) and other emerging technologies to win over customers in the important millennial and ensuing generation demographic. According to Pineapple CEO Marnus van Heerden, the technology has the potential to disrupt the general insurance sector.

Telematics systems optimise navigation, performance and safety for drivers. Rashid Galadanci, CEO and co-founder of Driver Technologies, explains how artificial intelligence and cloud software are taking vehicle telematics to the next level. 

Sam Liebert of healthcare tech group Clanwilliam and Dr Monique Esterhuizen of Hannover Life Re of Australasia Ltd (HLR Aus) explain how their companies are collaborating on new ways of improving access to EHRs from healthcare providers.

More insurance companies are responding to changing customer expectations by introducing self-service portals (SSP). Decerto’s Marcin Nowak explains what policyholders want and how insurers can get the most from a new SSP.

Applications that can connect our brains with computers no longer exist solely in the realms of science fiction – and according to Dr Mark van Rijmenam, insurers could benefit. 

Leading insurtech startups are using artificial intelligence (AI) and machine learning to reimagine customers’ insurance journeys, deploying these technologies in gamification strategies to improve health and life insurance outcomes. 

Artificial intelligence, automation and machine learning are cornerstones of tech innovation, enabling the scale needed to reduce premiums, widen access to insurance and improve socioeconomic outcomes.

Predictive analytics enables insurers to assess likely outcomes and manage risks more effectively. Dawid Kopczyk, CEO of Quantee, explains predictive techniques and focuses on the benefits for pricing and personalisation.

Algorithmic underwriting is turbocharging the London insurance market and cutting costs along the value chain, says Gilbert Harrap, CEO of InsurX.

The rapid growth of technology-based business models presents new challenges for insurers. Simon Gilbert, Managing Director of Elmore Insurance Brokers, explains how insurance must adapt to the sharing economy.